Right click on USB Video Device and click on Update driver. Now select Browse my computer for driver software. Click on Let me pick from a list of available drivers on my computer. Select the drivers for monitor and click on Next. Restart the PC. Method 2: Try uninstalling the drivers and see if the correct drivers are installed. Press Windows Plug the device into another USB port. Remove any USB hubs and connect the device to a USB port on the computer. Disconnect the device from the computer. Right-click the device, and select Uninstall. Check the box next to Delete the driver software for this device (if it is shown). The USB standard supports up to 127 devices, and USB hubs are a part of the standard. A typical USB four-port hub accepts 4 "A" connections. A hub typically has four new ports, but may have many more. You plug the hub into your computer, and then plug your devices (or other hubs) into the hub. If the ports work properly from the other OS, fix Windows, using SFC and DISM or reinstall from ISO. If the ports do not work properly under the alternate OS, then you have a hardware issue. Either have the machine repaired; Or try using a USB hub in the 3.0 ports to see if that lets a USB 2.0 device work. usb ports stopped working windows 11 hp pavillion. I used my computer Friday and all was well. I came in today and my USB ports are not working for EITHER of my mice. But if I plug in my external Hard Drive, it recognizes it I have a hard wire mouse and a "blue tooth" type mouse. Diagnosing the Issue: 1. Check Device Manager: The first step is to check the Device Manager to see if the USB ports are recognized by the computer. To do this, press the Windows key + X and select Device Manager. Look for any yellow exclamation marks or red X’s next to the USB devices. If you see this, it means that there is an issue with Solution 5 – Enable any Disabled USB controller. Solution 6 – Reinstall USB controllers. Solution 7 – Using Device manager. Solution 8 – Turn off fast startup. Solution 9 – Make sure USB device is working properly. Solution 10- Check that your USB Ports get Power (Laptop Only) Solution 11 – Check for Physical Damage. Select High Performance or Ultimate (if this option is available). Click Change plan settings. Click Change advanced power settings . Double click USB settings, then double click USB selective suspend setting. Note: If you’re using a laptop, click On battery, then click Disabled from the drop-down menu. Display connection might be limited Make sure the DisplayPort device you're connecting to is supported by your PC. but I'm not using DisplayPort. In device manager I see the following warning on the USB device. Windows has stopped this device because it has reported problems. (Code 43) A USB port reset request failed. From LG's website "The USB port on the product functions as a USB hub. Please connect the USB C-C or USB C-A cable to the PC". You will have to connect this cable before those ports will work as a hub! Link to manual (your info on page 17) here. HS2q.